CANCELLATION POLICY

If you need to change or cancel your order, please contact us within 24 hours of placing the order at +91 9811474272 all week between 10 AM – 7 PM. You can also email us at sukusukuresort@gmail.com

Please be advised that some orders are shipped almost immediately and it may not always be possible to cancel.

 

RETURN AND EXCHANGE POLICIES

In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, for a exchange, within 14 days from the date on which these goods are delivered.

Once received, the customer care team at sukusuku.in would study the need for return or exchange and based on their jurisdiction the exchange will be made possible.

 

EASY DOMESTIC RETURNS AND EXCHANGES

It’s easier than you think. Follow these simple steps to return your purchase by mail

  1. On the invoice you receive, circle the item(s) that you’re returning and note the quantity and reason(s) for return on your invoice.
  2. Pack your return securely, in the original package if possible, and include your completed invoice.
  3. No returns on discounted merchandise
  4. Courier the parcel back to us :

SUKU SUKU

Laxmi Complex, First Floor

944 Nehru Road, Arjun Nagar

Kotla Mubarakpur, New Delhi  110003

India

Mobile: +91 9811474272

Tel: +91 11 24646747

 

 

INTERNATIONAL RETURNS

We do not offer merchandise exchanges on orders shipped internationally. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, please reach out to us sukusukuresort@gmail.com within 48 hours of receiving the order.

Refunds on international orders include duties, taxes and tariffs when sent, and unfortunately, we cannot refund your original domestic and international shipping charges.

We do not accept any returns if the product is dispatched to us after 14 days of receiving the shipment. So please make sure you report the matter to us and dispatch the product at the earliest once we accept the return request. Kindly do not dispatch the products before receiving a “Return Accepted” confirmation email from us.

Follow these simple steps to return your purchase by mail

  1. On the invoice you receive, circle the item(s) that you’re returning and note the quantity and reason(s) for return on your invoice.
  2. Pack your return securely, in the original package if possible, and include your completed invoice.
  3. Courier the parcel back to us :

SUKU SUKU

Laxmi Complex, First Floor

944 Nehru Road, Arjun Nagar

Kotla Mubarakpur, New Delhi  110003

India

Mobile: +91 9811474272

Tel: +91 11 24646747